Randall Howell & Son Accident Repair Centre is an accredited BSI 10125:2016 company and has been since its inception in 2008, when it was one of the first companies to achieve the standard in Wales. The accreditation provides our customers with the confidence that their vehicle will be repaired to the highest possible standards. The kitemark ensures that we repair the vehicle to manufacturer repair specifications, so that it will perform to their standards in any future accidents. Our administration system is designed to maintain vehicle repair histories, log repair processes and provide an audit trail.
The BSI 10125:2016 Licence defines our approach to People, Relevant Repair Methods, Equipment and Tools. Replacement Parts, Repair Quality Control, use of Subcontractors, Repair Processes and Conformity.
In order to achieve the accreditation we have to demonstrate that our staff are ATA or NVQ Level 3 accredited and all have an individual training plan that is updating on a regular basis. Our team is committed to ongoing training.
Substantial investment in our technology and equipment has enabled us to keep abreast of an ever changing industry.
Our commitment is to provide our customers with a totally satisfactory service and vehicle repair. Choosing a company with the kitemark will give you peace of mind.